Join Our Team

For what's ahead, we’re looking for a Customer Service Representative to help us deliver friendly, efficient, and solution-focused support to our customers.

1. What you’ll work on:

• Responding to customer inquiries via email and chat in a warm, professional tone.
• Handling order tracking, product questions, and issue resolution with clear communication.
  
• Following set workflows while using good judgment to keep customers happy.
• Collaborating with our operations team to ensure smooth order fulfillment and follow-up.

2. What we’re looking for:

• 2+ years’ experience in eCommerce customer service.
• Excellent written English and the ability to convey warmth and clarity in messages.
• Problem-solving mindset and strong attention to detail.
• Reliable internet connection and availability to respond promptly during assigned hours.

3. What you’ll get by working with us:

• Retirement fund setup – we invest in your long-term peace of mind.
• Remote, flexible work – set your own hours and work from anywhere.
• Clear training and support – we’ll set you up for success with our proven processes.
• Clear feedback and friendly communication – no ghosting, no confusion, just good collaboration.

4. To apply:

Please send us:

• A short message introducing yourself and why you’d be a great fit for this role.
• A brief overview of your work history, especially any customer service or eCommerce experience.
• The word “blue” somewhere in your message so we know you read the full brief.

We can’t wait to meet someone who cares about customers as much as we do.

Julia Bellmont